Unique customer experience coming soon with Formcentric
Webforms goes Formcentric!
For many years, Monday has been helping companies navigate the digital transition and ensure their future viability over the long term. One point of focus here has been to develop tools that offer a rapid and straightforward approach to mapping out and automating digital business processes. As one example, Monday Webforms allows customers to manage all of their forms and data, from a simple contact form to multi-page applications, and while providing a great customer experience at all times. Monday is now looking to expand and reposition this business segment. With this in mind, we’ve launched Formcentric GmbH as a wholly-owned subsidiary, with Formcentric also being the new name for Monday Webforms.
Good reasons
Why you’ll love using Monday Webforms
Easy to learn
Monday Webforms is built into your familiar editing interfaces. You can open the Form Manager from within CoreMedia Studio or the FirstSpirit ContentCreator directly. Thanks to the same browser-based look-and-feel, creating new forms is easy and intuitive. Real-time data validators also help you to get the right results without wasting time.
Straightforward to use
While developing Monday Webforms, our goal was to provide all of the functionality you need in an easy-to-use package. Since then, we’ve continued to optimise design and usability to keep form management as easy as possible. As just one example, you can drag new fields and functions to where you want to use them, and then drop them into place.
Wide range of features
As well as providing you with all of the familiar kinds of standard form fields and functions, Monday Webforms also makes life simpler with calculated values, conditional branching and rules. By linking your form fields together, you can hide anything that’s not relevant or skip entire pages in your form. Your form can adapt to the future needs of your customers while also keeping the complexity of your underlying workflows out of sight.
Webforms – features at a glance
Webforms is a powerful form manager that offers plenty of tools designed to enhance and expand your successful customer communication. Let’s take a closer look at its features.
Monday Webforms Advanced
Identify and exploit the full potential of your data
Offer a unique customer experience
Monday Webforms Advanced Edition comes with yet another powerful tool for your customer engagement work: Webforms Analytics. Webforms Analytics helps you to analyse and visualise your form data. A choice of reports helps you target form optimisation to where it’s most needed. Valuable insights on customer behaviour are offered by clear and comprehensive metrics. Make the most of your forms and maximise your opportunities to achieve continuous improvements to user satisfaction. The key to successful customer retention is understanding your data.
This is how
Webforms Analytics simplifies your workflows
Secure form data processing
Most important of all: your data is never shared with third-party systems. Webforms Analytics only ever processes your customer data in the infrastructure that you specify yourself. Organising and evaluating your form data couldn’t be easier, thanks to the wide range of filtering options provided.
Targeted optimisation
Monday Webforms Advanced Edition shows you what you need to know. Thanks to the attractively presented sets of charts and diagrams, you can make your adjustments right where they’re most needed. Use the Analytics section to identify the form field that’s increasing your bounce rate or the questions where customers tend to have the most problems. Help yourself by helping your users, and optimise your customer experience as part of a continuous and ongoing process.
Webforms Analytics – find out more
Take a closer look at Analytics and discover the power of optimisation.